8.15.2008

AT&T = opposite of DirecTV

So, I made my payment for my AT&T DSL service. The dipshit who took the payment did it through a "new system" that, according to one of the more helpful agents, shouldn't have been used. My service got disconnected because the payment got "hung".

So, I spend about 4 hours on the phone yesterday and today to find all of this out, and in that time, I hear any number of answers to the question "When will my service be back up?" I heard "within the hour," "in 24 hours," "in 48 hours", and just now "up to 72 hours."

I fucking HATE AT&T.

HATE.


***Update***

AND NOW THEY'RE SAYING WEDNESDAY OF NEXT WEEK.

What assholes. I could fire them and have Comcast install new service by Tuesday. The only reason I won't is because if there's one company I hate more than AT&T, it's Comcast.


***Update***

Still on hold with these jerks, but the guy helping me isn't a jerk. He's nice. His name is Joseph. People named Joseph are wonderful.

Also, I made this with "Thinking Putty" while waiting:


*** Update Even More OMG ***

It's fucking retarded that I've been on hold long enough to make this one: